We offer three shipping options: FedEx, USPS, and UPS. Shipping charges vary depending upon the carrier you choose.
Shipping costs vary depending on the shipping method selected, the weight and dimensions of your order, and your location. You can calculate the shipping cost during the checkout process.
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Yes, you can track your order using the tracking number provided in your order confirmation email. We provide tracking info in customers orders page, which can used to track all shipments through FedEx, USPS, and UPS.
Estimated delivery times vary based on the shipping method you choose. FedEx, USPS, and UPS offer different delivery timelines, and these will be displayed during the checkout process. Most of the orders are shipped within 3 days of order placement.
Currently, we only ship within the United States using FedEx, USPS, and UPS. We do not offer international shipping at this time.
We recommend contacting our customer support team as soon as possible if you need to change your shipping address. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or a refund.
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, and more. You can see the full list of accepted payment methods during the checkout process.
Yes, we take the security of your payment information seriously. We use industry-standard encryption technologies to protect your data during transmission, and we do not store your full payment information on our servers.
Orders & Returns
To place an order, browse our website, select the desired products, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping and payment information to complete your order.
Yes, you can typically cancel an order that has not yet shipped. Please contact our customer support through Email (email@example.com) or Phone (510) 786-0666.
Yes, Customer need an account to place an order. At present, we are accepting orders from our registered customers only.
Yes, you can track the status of your order by logging into your account and checking the “Order History” or “My Orders” section. We provide updates on order processing, shipping, and delivery.
Our return policy is outlined in our Terms and Conditions. Generally, we accept returns within a specified period after the delivery date for eligible products. Please review our policy for detailed information on the return process.